LIST OF SERVICES


 

After a lifetime of involvement in security activities of one form or another, the owner (and by extension MQA) amassed substantial direct and indirect experience in multiple security-related fields and in the process also built up a wide range of personal and company contacts. While most of the services listed below are available from MQA directly, some are not offered directly but are available by referral to known third parties:

 


Security Audits

Enterprise security audits can focus on specific areas of security such as access control, electronic security, document security, information security etc. or cover a range of security functions. One of the most common types of security audits is the independent auditing of the quality of services being rendered by contract security guarding service providers as these often prove to provide services well below client expectations for any number of reasons, thus making the money spent on such services wasted to a large extent.

A security audit report will provide peace mind to top management about the money spent on security and present recommendations on how and where to improve.


Security Consulting

This is a more of a research and advisory type of service where client wants and needs are first established and ideal or best-fit solutions are sought and suggested. Assistance is usually also provided in securing, implementing and fine-tuning the selected solutions.


Management Information

The quality of decisions any manager or business owner makes is directly related to how much detailed information he/she has access to on the subject, whether it be general market information, competitor information of information about what one’s own personnel are up to and how they do it.


OHS HIRA Assessments

The first step in setting up an enterprise Occupational Health and Safety system is to determine the Hazards and Risks that employees are exposed to and then to find ways to mitigate them. HIRA stands for Hazard Identification and Risk Analysis. In the event that a workplace injury or death should ever occur, the first document that the Department of Labour inspector will demand to see is the HIRA assessment and what was done to mitigate the risk of such an incident occurring.


OHS System Implementation

All enterprises are required by law to have formalized Occupational Health and Safety systems in place. Every activity for every workstation must be analysed, workshopped with employees performing such duties, safe work procedures determined and formalized. In addition to all production activities being assessed, OHS representatives must be elected, regular meetings be held, records kept, and investigations of injuries/deaths done. There are also a number of administrative and managerial actions that must be seen to. The size and scope of an enterprise will affect the time it takes to implement a complete OHS system but it is a time-consuming and relatively expensive endeavor.


OHS Incident Investigation

When an injury or death on duty occurs, in addition to any other failure, it is always also a reflection of the failure of the OHS system. An OHS incident investigation is not an investigation to determine who was responsible (although such information may well be a by-product of the investigation), its prime focus is rather to determine which OHS system or subsystem failed and why.


ISO 9001:2015 Implementation

The prestige of having an ISO 9001 rating opens higher level business opportunities for companies and makes international trade much more attainable.
ISO is the International Standards Organization based in Switzerland.
9001 indicates that all necessary company processes are formalized to an acceptable international level and are being constantly adhered to. (Other number sets indicate adherence to other standards – 14000 indicates good environmental practices, etc.).
2015 indicated the year model and standard of the 9001 system that is implemented. 2015 marks a substantial approach change and a streamlining of all ISO awards. All previous ISO awards are now considered redundant.


Municipal and private consulting on countering Land Invasions

This is a major driver for unrest in South Africa and appears to soon become a primary cause for increased criminality, violence and possibly even civil war. Detailed knowledge regarding legal rights of land owner and occupier, municipal responsibilities, abilities and more are important to know in order to set up any kinds of plans or preparations.


Municipal Law Enforcement consultation

While it is easy to accuse municipal authorities of ineptitude, there are often a number of factors that impact heavily on their management and service delivery. Creative capacity building and specific networking can often help communities reconcile with the officials who are trying to provide services to their benefit.


Country Security Evaluations

Any enterprise that considers doing business with or in another country; sending members of its senior management to another country for a period of time; considering investment in another country needs to have detailed knowledge of that country in multiple fields. Such knowledge would include knowledge of geography, natural resources, general development, infrastructure, legal framework, investment incentives, domestic politics, external politics, potential for conflict, culture, religion and much more. A comprehensive country report enables better decision making.


HEAT – Hostile Environment Awareness Training

Originating from the responsibilities incumbent on employers described in Occupational Health and Safety legislation, employers who send employees on short or longer missions to foreign countries are legally obliged to at least make such employees aware of the types and severity of risks they may face on deployment. This awareness covers everything from falling ill to being involved in an accident, from being mugged to being kidnapped for ransom. (This service is provided by a third party.)


Emergency Country Evacuations

Small groups of highly experienced expatriate staff “keeping the boat afloat” in foreign countries are often at risk of being suddenly overcome by natural or manmade events that require their rapid temporary or permanent departure. Such plans should be formalized in advance and even practiced from time to time so that if and when the need for such actions become real, everybody knows what to do and panic is reduced. Preparations must also be in place for alternative exfiltration methods to be available in extreme circumstances.


TSCM – Technical Surveillance Counter Measures

Commonly referred to as “debugging” this service aims to sweep, find and remove listening devices from a(n) office/room, conference room, hall, floor (of offices/rooms), building, house, etc. The technologies used in developing listening (and even viewing) devices develop as rapidly as in any other field and include but are not limited to electric wire splices, inductive devices, microphones, infra-red and laser beams, fibre-optic cables, cell phone apps and more. (This service is provided by a third party.)

 

 

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